Terms of service
Terms and Conditions
Last updated: 5 JUNE 2025
Welcome to Dofo.pet. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our site or placing an order, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this site or make purchases.
3. Products
We sell pet food and related products. While we strive to ensure accuracy, product descriptions, prices, and availability may change without notice. We reserve the right to limit quantities or refuse any order.
4. Payments
All payments must be made at the time of order using available payment options. We use secure payment gateways for transaction processing.
5. Shipping and Delivery
Orders are typically processed within 1–3 business days. Delivery time may vary depending on your location. We are not responsible for delays caused by shipping carriers.
6. No Refund Policy
As pet food is a consumable item, we do not offer refunds or returns due to hygiene and safety reasons. Damaged items received must be reported within 7 days of delivery for review and possible replacement.
7. User Conduct
You agree not to misuse the site, violate laws, or attempt to disrupt the functionality or security of the website.
8. Intellectual Property
All content on this site, including text, images, and branding, is the property of Dofo.pet and may not be reproduced without written permission.
9. Disclaimer
Our products are designed for pets and should be used as per guidelines. We are not liable for any adverse effects due to misuse or misinterpretation of product usage.
10. Limitation of Liability
To the maximum extent permitted by law, Dofo.pet shall not be liable for any indirect, incidental, or consequential damages.
11. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the website implies acceptance of the updated terms.
12. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Cuttack, odisha.
13. Contact Us
For any questions regarding these terms, please contact us at:
📧 feedback@dofo.pet